ALTERNATE SITE: An alternate data center to be used when the primary facilities are not viable. Any location other than the primary data center or facility designated for alternate operations, disaster recovery, or high availability
AUDIT: A Procedure where operations and protocols and documentation is systematically measured against an agreed upon standard.
BACKLOG: The amount of work or data that needs to be done as a result of a failure of some sort: Hardware, software, database, or connectivity. The amount of backlog is the work to be done once normal operations resume.
BACKUP (Data): The process of copying data to be available if the original data is lost, destroyed or corrupted.
BUSINESS CONTINUITY MANAGEMENT (BCM): A holistic process that encompasses planning for potential disasters, crafting a plan of backup data, hardware, and other resources, managing that plan in a dynamic fashion, and practicing the plan to insure viability.
BUSINESS CONTINUITY PLANNING (BCP): A Planning process of developing procedures and protocols that enable an organization to respond to a disaster or failure in such a way so that mission critical business functions continue with planned levels of interruption or essential change.
BUSINESS IMPACT ANALYSIS (BIA): A process designed to identify and measure critical business operations to determine the qualitative and quantitative impacts of a disaster or failure
COLD SITE: A recovery site that includes a building and data center that must be prepared and accommodated at the time of the disaster to facilitate the recovery
CONTINGENCY PLANNING: The planning of arrangements and protocols that enable an entity to respond to an unanticipated disaster or failure
CRISIS MANAGEMENT: The all encompassing process of managing a failure or disaster process and implementing the recovery procedures and protocols, including vendor management, personnel management, and process management.
DAMAGE ASSESSMENT: The all encompassing process of determining the exact nature and extent of damage to the building(s), hardware, data, communications, and other critical business functions.
DATA BACKUPS: The storing of critical data on a secondary media to enable an entity to recover critical software applications, data, and protocols. A data backup is a snapshot of a given moment in time.
DATA CENTER RECOVERY: Recovery from Data centers equipped with hardware and services and computer processing capabilities.
DATA RECOVERY: Recovery of data as of last backup point, bringing operational computer systems live with data currency as of last backup stored on media
DATABASE REPLICATION: The duplication of partial or complete sets of data on a separate storage mechanism. Replication may be manual or automatic, as in some high availability software programs.
DISASTER: An unplanned and unexpected event that damages critical business functions, disabling an entity and the ability to function normally, thus threatening viability.
DISASTER RECOVERY: Programs designed to return the entity to an viable operational condition and restoring critical business operations following a disaster
DISASTER RECOVERY OR BUSINESS CONTINUITY COORDINATOR: A coordinator of personnel, resources, and activities to facilitate a recovery of business and technological operations following a disaster
DISASTER RECOVERY PLAN: Entity-approved document that defines the resources, actions, personnel, and activities necessary for a recovery effort related to technology and communications.
DISASTER RECOVERY PLANNING: The technical aspect of business continuity planning: Hardware replacement, data recovery, communications recovery.
DISK MIRRORING: Replication and duplication of data on separate disks in real time to ensure its continuous availability, currency and accuracy. Addresses risk of disk failure to prevent shutdown and loss of data.
ELECTRONIC VAULTING: Sending backup data offsite to be stored via electronic connectivity rather than sending tape media.
EMERGENCY OPERATIONS CENTER (EOC): A site where executive or management personnel relocate and exercise authority in a disaster.
Failover: Procedure whereby operations of applications are shifted over from production server to backup server in a prior-planned manner eliminating planned downtime of an entity.
High Availability: Real time data replication onto a secondary server or AS/400 to allow for minimal downtime. A "failover" may occur whereby operations are switched over the mirrored server, from production server.
HOTSITE: An alternate facility that already has in place the AS/400 or other servers, telecommunications, and environmental infrastructure required to recover critical business functions.
JOURNALING: The process of logging changes or updates to a database since the last full backup. Journaling may be used in high availability or disaster recovery solutions to speed recovery and shrink the recovery window.
MISSION-CRITICAL APPLICATION: An application that is essential to the organization's ability to function normally.
NOC: Network Operations Center. Similar to a Data Center, where both hardware and management personnel are present. Where data center specifies where the hardware is, NOC specifies where the management personnel are.
OFF-SITE STORAGE: Storing critical data at a facility other than operational facility to diversify risk of localized damage to production facility.
PLAN ADMINISTRATOR: The individual responsible for documenting recovery activities and tracking recovery progress
PRIORITIZATION: The "triage" of important activities, bringing up most mission-critical functions first, according to the stated business continuity plan or disaster recovery statement.
RECIPROCAL AGREEMENT: Agreement between two entities with similar equipment/environment that allows each one to recover at the other’s location.
RECOVERY: Activating actions required to return business processes to operational viability following a disaster.
RECOVERY SITE: A designated alternate Site: Cold Site, Hot Site, Interim Site, Internal Hot Site, Warm Site
RECOVERY TIME OBJECTIVE (RTO): A stated window of recovery, whereby operations are viable. Total downtime tolerated and planned for.
RECOVERY TIMELINE: Sequence of recovery activities leading to permanent recovery following disaster. Each entity may employ various methodologies.
RECOVERY WINDOW: Stated window of recovery, the most time an entity can tolerate being without technological operations following a disaster.
RESTORATION: Planning and process of repairing/replacing hardware, location, and processes following a disaster.
RESUMPTION: Bringing systems back to operational status following a disaster.
RISK: Potential for exposure to loss. Potential risks may include hardware failures, data loss, viruses, software failures, communication failures, human error, natural disasters and more.
RISK ASSESSMENT / ANALYSIS: Process of identifying the risks to an organization, assessing the critical functions necessary for an organization to continue business operations, defining the controls in place to reduce organization exposure and evaluating the cost for such controls. Risk analysis often involves an evaluation of the probabilities of a particular event.
SYSTEM DOWNTIME: A planned or unplanned interruption in system availability.
TEST: An activity that is performed to evaluate the effectiveness of a process, media, hardware, or software application.
UNINTERTUPTIBLE POWER SUPPLY (UPS): A backup supply that provides continuous power to equipment in the event that commercial power is lost. AS/400 systems have a "relay card" attached that signals to the iSeries to do a save and controlled shutdown, thus avoiding going down hard.
WARM SITE: An alternate recovery site that is equipped with hardware, communications backbone, terminals, and other equipment to facilitate operations
AUDIT: A Procedure where operations and protocols and documentation is systematically measured against an agreed upon standard.
BACKLOG: The amount of work or data that needs to be done as a result of a failure of some sort: Hardware, software, database, or connectivity. The amount of backlog is the work to be done once normal operations resume.
BACKUP (Data): The process of copying data to be available if the original data is lost, destroyed or corrupted.
BUSINESS CONTINUITY MANAGEMENT (BCM): A holistic process that encompasses planning for potential disasters, crafting a plan of backup data, hardware, and other resources, managing that plan in a dynamic fashion, and practicing the plan to insure viability.
BUSINESS CONTINUITY PLANNING (BCP): A Planning process of developing procedures and protocols that enable an organization to respond to a disaster or failure in such a way so that mission critical business functions continue with planned levels of interruption or essential change.
BUSINESS IMPACT ANALYSIS (BIA): A process designed to identify and measure critical business operations to determine the qualitative and quantitative impacts of a disaster or failure
COLD SITE: A recovery site that includes a building and data center that must be prepared and accommodated at the time of the disaster to facilitate the recovery
CONTINGENCY PLANNING: The planning of arrangements and protocols that enable an entity to respond to an unanticipated disaster or failure
CRISIS MANAGEMENT: The all encompassing process of managing a failure or disaster process and implementing the recovery procedures and protocols, including vendor management, personnel management, and process management.
DAMAGE ASSESSMENT: The all encompassing process of determining the exact nature and extent of damage to the building(s), hardware, data, communications, and other critical business functions.
DATA BACKUPS: The storing of critical data on a secondary media to enable an entity to recover critical software applications, data, and protocols. A data backup is a snapshot of a given moment in time.
DATA CENTER RECOVERY: Recovery from Data centers equipped with hardware and services and computer processing capabilities.
DATA RECOVERY: Recovery of data as of last backup point, bringing operational computer systems live with data currency as of last backup stored on media
DATABASE REPLICATION: The duplication of partial or complete sets of data on a separate storage mechanism. Replication may be manual or automatic, as in some high availability software programs.
DISASTER: An unplanned and unexpected event that damages critical business functions, disabling an entity and the ability to function normally, thus threatening viability.
DISASTER RECOVERY: Programs designed to return the entity to an viable operational condition and restoring critical business operations following a disaster
DISASTER RECOVERY OR BUSINESS CONTINUITY COORDINATOR: A coordinator of personnel, resources, and activities to facilitate a recovery of business and technological operations following a disaster
DISASTER RECOVERY PLAN: Entity-approved document that defines the resources, actions, personnel, and activities necessary for a recovery effort related to technology and communications.
DISASTER RECOVERY PLANNING: The technical aspect of business continuity planning: Hardware replacement, data recovery, communications recovery.
DISK MIRRORING: Replication and duplication of data on separate disks in real time to ensure its continuous availability, currency and accuracy. Addresses risk of disk failure to prevent shutdown and loss of data.
ELECTRONIC VAULTING: Sending backup data offsite to be stored via electronic connectivity rather than sending tape media.
EMERGENCY OPERATIONS CENTER (EOC): A site where executive or management personnel relocate and exercise authority in a disaster.
Failover: Procedure whereby operations of applications are shifted over from production server to backup server in a prior-planned manner eliminating planned downtime of an entity.
High Availability: Real time data replication onto a secondary server or AS/400 to allow for minimal downtime. A "failover" may occur whereby operations are switched over the mirrored server, from production server.
HOTSITE: An alternate facility that already has in place the AS/400 or other servers, telecommunications, and environmental infrastructure required to recover critical business functions.
JOURNALING: The process of logging changes or updates to a database since the last full backup. Journaling may be used in high availability or disaster recovery solutions to speed recovery and shrink the recovery window.
MISSION-CRITICAL APPLICATION: An application that is essential to the organization's ability to function normally.
NOC: Network Operations Center. Similar to a Data Center, where both hardware and management personnel are present. Where data center specifies where the hardware is, NOC specifies where the management personnel are.
OFF-SITE STORAGE: Storing critical data at a facility other than operational facility to diversify risk of localized damage to production facility.
PLAN ADMINISTRATOR: The individual responsible for documenting recovery activities and tracking recovery progress
PRIORITIZATION: The "triage" of important activities, bringing up most mission-critical functions first, according to the stated business continuity plan or disaster recovery statement.
RECIPROCAL AGREEMENT: Agreement between two entities with similar equipment/environment that allows each one to recover at the other’s location.
RECOVERY: Activating actions required to return business processes to operational viability following a disaster.
RECOVERY SITE: A designated alternate Site: Cold Site, Hot Site, Interim Site, Internal Hot Site, Warm Site
RECOVERY TIME OBJECTIVE (RTO): A stated window of recovery, whereby operations are viable. Total downtime tolerated and planned for.
RECOVERY TIMELINE: Sequence of recovery activities leading to permanent recovery following disaster. Each entity may employ various methodologies.
RECOVERY WINDOW: Stated window of recovery, the most time an entity can tolerate being without technological operations following a disaster.
RESTORATION: Planning and process of repairing/replacing hardware, location, and processes following a disaster.
RESUMPTION: Bringing systems back to operational status following a disaster.
RISK: Potential for exposure to loss. Potential risks may include hardware failures, data loss, viruses, software failures, communication failures, human error, natural disasters and more.
RISK ASSESSMENT / ANALYSIS: Process of identifying the risks to an organization, assessing the critical functions necessary for an organization to continue business operations, defining the controls in place to reduce organization exposure and evaluating the cost for such controls. Risk analysis often involves an evaluation of the probabilities of a particular event.
SYSTEM DOWNTIME: A planned or unplanned interruption in system availability.
TEST: An activity that is performed to evaluate the effectiveness of a process, media, hardware, or software application.
UNINTERTUPTIBLE POWER SUPPLY (UPS): A backup supply that provides continuous power to equipment in the event that commercial power is lost. AS/400 systems have a "relay card" attached that signals to the iSeries to do a save and controlled shutdown, thus avoiding going down hard.
WARM SITE: An alternate recovery site that is equipped with hardware, communications backbone, terminals, and other equipment to facilitate operations