Fresh new ways to outsource part or all of your iseries i5 operations are continuously evolving As IBM's System i5 and iSeries technology advance. In the rapidly changing technology world, outsourcing has been in and out of favor over the years. The word itself has various connotations, some positive others negative depending on perspective. Synergistic Outsourced Solutions are different than the norm, however. Our aim as a firm is to retain talented personnel with key operational knowldedge of your company and blend them in with our own staffing, creating a synergy of resources resulting in a boost of productivity of our clients and their financial and personnel resources and a greater cost efficiency and financial savings. Outsourcing is not a fad to us, to us it's a way of life that goes back more than 12 years. We've discovered over that period that the key to successful outsourced iseries operations is trust, communication, redundancy, and efficiency.
Synergistic Outsourced Solutions are different than the norm and offer a unique twist and competitive advantage. Instead of trying to be all things to all people, our purpose is to act as an effective conduit of knowledge, expertise, and services to our iSeries i5 client base. We provide this knowledge and expertise through our close relationship with IBM as iSeries i5 Business Partner. We don't just have a software partnership, our job has been to consult with our clients, recommend, install, and maintain our client's iSeries for over a decade.
One key to Synergistic's success in iSeries Outsourced solutions, has been our ability to capitalize on IBM's i5 and i5OS technology. Four building blocks are typically central to provide increased productivity, decreased capital expenses, and increased pricing efficiency for our outsourcing clients:
1) Consolidation of servers
2) Automation of application management
3) Centralization of operational management.
4) Leveraging LPAR, OS, and the vanguard of System i5 technologies
The
Synergistic Outsourcing Solution from the consulting and phase where we get to know you, your enterprise, and your operations, to the ongoing management phase is successful due to our flexibility in our contracts and agreements, our familiarity with you as our valued client, and expertise with technology and insuring you as our client is receiving the maximum value of that new technology, while you maintain your mission focus without distraction. In our experience, by far the most important factor in creating a successful outsourcing solution with our clients, is constantly working on our client relationships, commmunicating often and openly, and brutal honest. Our expertise and ability to leverage technology creates our competitive advantage in the iSeries outsourcing marketplace, but the relationship is where the battle is won or lost and that is where we place equal importance as the technolgy.
The process involved with outsourcing one operation or the entire platform management all follow the same procedures and processes.
1) The process begins with a thorough
consultation. This entails gaining a thorough understanding your operations, history, culture, and management direction and vision is key to staying lock step with you as our partner.
2)
Directional solutions are created, which provide base pricing and conceptual focus. Through this process a recommended solution is chosen by our Client.
3) A fine tooth comb is next used by our Data Center Team in thier
detailed analysis every contingency and aspect of the solution, seeking potential problems or obstacles.
4) An
implementation and transition plan is developed by the Synergistic Team through a consultative process and dialogue with our Client.
5) The next phase consists of
testing the solution until Client satisfaction is achieved.
6) A "
Go Live" date is scheduled.
7) "
Go Live"
8)
Ongoing management and consulting of solution in a dynamic communications mode.
In the end, your choice to outsource a portion of your operations or to have it entirely outsourced must come back to a relationship. Synergistic has over 12 years of servicing the AS/400 marketplace, crafting creative, innovative, ground breaking solutions to meet the demands and needs of our clients. We welcome the opportunity to build a relationhip with you.
For more information on server management outsourcing:
March 2006 IT Jungle Article Featuring Synergistic Covers the concept and inherent value in iSeries outsourcing. (PDF Format)
Also may be viewed at: http://www.itjungle.com/tfh/tfh030606-story02.html
IBM on Midrange Outsourcing IBM document outlining the concept of server outsourcing for the small the midrange client. (PDF format)
IBM on Optimizing Outsourcing Value IBM document outlining the concept and inherent value in strategic outsourcing. (PDF Format)
